eBook
Medicare Advantage Playbook for Community Pharmacies
Many pharmacies only help their Medicare patients compare Part D plans during the annual enrollment period. That's a missed opportunity.
For many patients, Medicare Advantage plans can be a better option — whether that's because there's an out-of-pocket maximum, they offer dental and other benefits, or they have broader networks and few prior authorizations.
You owe it to your Medicare patients to brush up on Medicare Advantage. This playbook is the place to start.
Train Your Team to Listen for Clues
Recognize patient comments that signal they need help, and learn follow-up questions that open the conversation.
Go Beyond PDPs with Year-Round Strategy
Master the enrollment windows and special periods that let patients switch plans throughout the year.
Match Plans to Patient Needs
Learn what drives patient decisions and how to recommend the right plan type based on their health conditions and concerns.
Make It Easy for Patients
Get scripts and strategies for introducing Medicare plan reviews at checkout, during consultations, and through patient outreach.